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guest services

Guest Services

Guest Services

At the Princess Kaiulani, we strive to insure your visit to Waikiki is enjoyable and memorable. To enhance your stay, we offer the following services:

  • Hotel Tours and Activities Desk open daily from 7:30am - 6:00pm, and may be reached (808) 931-4707
  • Concierge Desk is open daily from 7:30am - 9pm, and may be reached at (808) 931-4708
  • Fresh water swimming pool
  • Multi-lingual staff
  • Self-Parking ONLY (Daily Fee Applies) / Maximum height for vehicles is 6'6" / NO oversize vehicles allowed
  • In-Room Dining available for breakfast from 6am - 11am, and dinner from 5pm - 9:30pm
  • Doctors On Call Medical Services (24 Hour)
  • Complimentary Hawaiian entertainment poolside each evening
  • Poppin's (children's program)  available at sister property Sheraton Waikiki  

For more information, e-mail our Concierge by clicking here.
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Rooms    Adults
Children

Children per room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Please note that at most Starwood hotels, guests 17 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.